https://community.articulate.com/discussions/rise-360/customer-service-southwest-airlines-change-0r-fix-passenger-name-on-southwest-ticket-call-assist

https://community.articulate.com/discussions/rise-360/customer-service-southwest-airlines-change-0r-fix-passenger-name-on-southwest-ticket-call-assist#2

https://community.articulate.com/discussions/rise-360/customer-service-southwest-airlines-change-0r-fix-passenger-name-on-southwest-ticket-call-assist