https://support.xilinx.com/s/question/0D54U00008ahAcwSAE/support-does–have-24-hour-support?language=en_US

https://support.xilinx.com/s/question/0D54U00008ahAcwSAE/%F0%9D%93%92%F0%9D%93%B8%F0%9D%93%B2%F0%9D%93%B7%F0%9D%93%AB%F0%9D%93%AA%F0%9D%93%BC%F0%9D%93%AEsupport-does-%F0%9D%93%92%F0%9D%93%B8%F0%9D%93%B2%F0%9D%93%B7%F0%9D%93%AB%F0%9D%93%AA%F0%9D%93%BC%F0%9D%93%AE-have-24-hour-support?language=en_US